Tried and Tested Solutions to Fix Netflix Error Code (2021)

fix netflix error codes


Nothing is as annoying as settling down to stream Netflix and binge on your favorite show, when an error message popping up on Netflix. Adding salt to injury, they even provide the specific Netflix error codes, like what good are they to me when I can’t watch my favorite show.

But they are useful. It’s fairly easy to find ways and solutions to most Netflix error codes, provided you know their specific codes.

We’ll help you navigate the rough waters of Netflix errors, and find a working solution to fix Netflix error codes. Amongst the most commonly occurring ones are M7353, M7111, F7701, and NW 2-5. 

fix netflix error codes

What Are The Most Common Netflix Error Codes

Here is the list of most common Netflix error codes encountered while Netflix streaming.

Netflix Error Code NW 2-5 

 The Netflix error code NW 2-5 error occurs with the following message

“Netflix has encountered an error. Retrying in X seconds.” 

This error message shows that there is a problem with the internet connection on your device.

In order to fix Netflix Error Code NW 2-5, you’ll have to troubleshoot your internet connectivity. It might be a good idea to first try a different internet connection because that might just solve the issue. If it doesn’t, you’ll have to restart your router and check your internet connection. If the problem persists you might have to improve the Wi-Fi signal in your home, or easier still, move closer to your Wi-Fi router, or move the router closer to you! If you still can’t make it work, maybe it’s time to get an ethernet cable from your router to your laptop. You might even want to try a different wi fi network.

Most of the Netflix error codes beginning with ‘NW’ hint towards a network error in your home. This includes Netflix error code NW-2-5, NW 3-6, NW-1-9.

Netflix Error Code M7111-5059

The error code M7111-5059 or M7111-1331-5059 occurs with the following message:

 “You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”

 This error usually shows up when you’re using a VPN, short for virtual private network, or proxy server to access Netflix content. The easiest way around this is to switch your VPN server. If that doesn’t work, you’ll have to shift to a more reliable VPN that still works with Netflix in 2021 like ExpressVPN.

Netflix Error Code M7353 5101

This error occurs due to a problem with your browser extensions. This happens only if you’re using an internet browser to stream Netflix instead of the Netflix app on your computer.

The error can easily be fixed by disabling your browser extensions, swtiching to a different browser such as Firefox or Safari, or switching to the Netflix app for streaming.

Read more: How to Fix Netflix Error Code M7353 5101

Netflix Error Code UI-800-3

 The Netflix UI-800-3 error code shows up with a message reading:

 “Couldn’t connect to Netflix. Please try again or restart your home network and a streaming device.”

 This error shows that the cached app data on your device is corrupted, or inaccessible by the Netflix app. The simplest solution to fix Netflix Error Code UI-800-3 and restore Netflix streaming, you’ll have to clear your cache, or uninstalling and reinstalling Netflix on your device.

Follow these 4 steps to get rid of this one:

  1.       Restart Device
  2.       Sign-out and sign in to your Netflix app
  3.       Clear Netflix app data and cache
  4.       Delete and re-install Netflix application


Netflix Error Code UI-113

 The UI-113 show up with a message that reads

  “We’re having a problem starting Netflix.”

 The UI-113 simply means that the stored Netflix data on your device is either inaccessible or corrupted. Or sometimes, the problem isn’t with your home network but with the Netflix server. You can check if there’s a problem with Netflix at

 Following these steps should get rid of the UI-113 error on your device:

  1.       Verify that Netflix is working on your internet by visiting on a computer.
  2.       Restart your device (smartphone, smart TV, PS4, etc.)
  3.       Sign-out of your Netflix account
  4.       Restart your internet connection
  5.       Clear your app data
  6.       Sign-in to Netflix again


Netflix Error Code 100

 This problem comes with the message:

“Sorry we could not reach the Netflix service (-100)”

 This error happens when the Netflix app data on your device is corrupted or inaccessible. But this one is particular to Amazon Fire TV, Amazon Fire Stick, and Smart TVs.

The simplest solution to fix Netflix Error Code 100 is to restore your device to its default settings. However, be careful with this because it will reset your device to its original state and you’ll have to install all other apps you had before.

Similar error codes to this: Error 1001, Error 10023-5009

Netflix Error Code H7361-1253-80070006 

 This error comes with the message:

  “Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.”

 This code appears when there is a problem with your browser. The simplest solution to this would be to update your browser, or easier still, uninstall and reinstall your browser. Another possible solution to this would be disabling browser extensions on your computer. 

However, if you’re using Internet Explorer, adding Netflix to a trusted site will remove this error.

Follow these steps if you’re using Netflix on Internet Explorer:

  1.       After opening Internet Explorer, click on Tools.
  2.       Choose Internet Options > Security > Trusted Sites > Sites
  3.       Uncheck “Requires server verification”.
  4.       Click ‘Add this website to the zone’ and type
  5.       Click Add
  6.       Click Close


Netflix Error Code S7111-1101

 This error comes with the message:

 “Whoops, something went wrong… Unexpected error. Please reload the page and try again.”

 The S7111 error is specific to cookie problems on Mac PCs. Variations of S7111 include S7111-1101, S7111-1957-205040, S7111-1957-205002.  

The simplest way to fix Netflix error code S7111, is to clear your cookies at 

If that doesn’t work, you’ll have to follow the following steps:

  1.       Open Safari
  2.       Click on the menu in the top left
  3.       Go to Preferences > Privacy > Cookies and website data
  4.       Click on Details
  5.       Search Netflix
  6.       Select Remove > Remove Now
  7.       Restart Safari

Some exceptions to the S7111 are the S7111-1331-5005, which happens when your payment method needs to be updated. The S7111-1331-5059 occurs when you’re using a VPN that is blocked by Netflix. 

Netflix Error Code 0013

 The 0013 comes with the following message:

“Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).”

 The Netflix error code 0013 occurs when there is a problem with Netflix data on any of your Android devices. To get rid of this error, you’ll have to clear the Netflix app data from your device and reinstall the Netflix app.

In cases, when clearing the app data and reinstalling Netflix doesn’t work, there may be a problem with your device and you’ll have to (sadly) change your device.

Netflix Error Code 10008

 The Netflix error code 10008 occurs with the following message:

 “A problem occurred while playing this item. Please try again or select a different item.”

 This code is usually associated with network issues on Apple devices.

A simple way to get rid of this one is to restart your Apple device, sign out of Netflix, and sign back in.

rare netflix error codes

Lesser-Known Netflix Error Codes With Solutions

Here are some lesser-known Netflix Error Codes (with solutions of course) that you may come across.

Netflix Error Code 0041

 The Netflix error 0041 is related to a device or connectivity issue.

To solve this one, you need to clear your app data and restart your device. You should also restart your Wi-Fi router. If this doesn’t solve the problem, it might be time to check with your internet service provider for any issues with their servers.

Error codes with similar solutions are: Error tvq-st-120, Error AIP-704, Error UI-400, Error 12001, Error 5403, Error 11853, Error 1011, Error 1012, Error 1016, Error -11800

Netflix Error Code 7034 

 The reason for this code is unknown and you’ll have to perform the basic troubleshooting checklist provided at the beginning. If the problem persists, you’ll have to contact Netflix Customer Support.

Error codes similar to this one is: 1004

Netflix Error Code AIP-705 

This error code appears when you have a device or connectivity issue. The simplest way to fix Netflix error code AIP-705 is to sign out of Netflix and restart your device.

Similar error to this: 0041

Netflix Error Code NQM.407 

 This error occurs on Android devices when there is a problem with your payment processing.

The simplest way to sort this out is to check your payment method, and if that looks good, then you’ll have to contact your bank or the Netflix Customer Support.

Netflix Error Code NQL.2303

This error code shows up when there is an issue with your Android device. It indicates that your device is not able to download Netflix data.

The easiest way to get rid of this is to perform the basic troubleshooting steps and if they don’t work you can clear app data or restart your device. In a worst-case scenario, you’ll just have to watch Netflix on your computer or laptop.

Netflix Error Code TVP-832

 The Error TVP-832 generally occurs when there’s a connectivity issue with your internet. You can follow the steps below to get rid of this error. If these steps don’t fix the problem – you might want to check with your internet service provider for any issues in internet connectivity on their end. 

  1.       Restart your device
  2.       Sign-out of Netflix then sign-in
  3.       Check your internet connection and restart the router
  4.       Change your settings back to default

Similar error to this is: NW-2-5

Netflix Error Code U7111-5070

 This error occurs when there is an issue with your age and the age limit on the content you’re trying to access. To solve this, you’ll just have to visit and set the required age bracket you want.

Netflix Error Code UI-120

 This error indicates a communication issue between your device and Netflix servers.

To resolve this, you’ll have to restart your device and if that doesn’t work, you’ll have to contact your device manufacturer.



Here’s a recap of all the error codes discussed in this ultimate Netflix error troubleshooting guide!

Specific Netflix Error Code


·         Fixes

Issues with Device

0041, tvq-st-120, AIP-704, AIP-705, UI-400, 12001, 5403, 11853, 1011, 1012, 1016, -11800 Issues with your device (Smart TV, Xbox, PS4)

Connectivity to Netflix

  • Remove app data
  • Restart internet connection
100, 1001, 10023-5009 Issues usually experienced by Apple users
  • Sign out of Netflix
  • Uninstall Netflix app
  • Restart your Apple device
  • Reinstall Netflix


7034, 1004 Unknown causes, (usually attributed to Netflix algorithm update updates) Check with Customer Support

Issues Faced by Android Users

NQL.2303 Android device connectivity problem
  • Restart device
  • If the error persists, you’ll have to switch to a different device
NQM.407 The android device payment issue
  • Consult with Netflix customer support

Internet Browser Issues

S7111-1957-2050002 Safari Browser Problem
  • Clear browser history
  • Clear cookies
  • Restart Safari
S7111-11101 Netflix stored cookies corrupted
  • Clear cookies on your browser
  • Visit to do this

Internet Connectivity Issues

TVP-832, NW-2-5 Unstable Network Connection
  • Troubleshoot internet connectivity issue

Netflix Proxy Error 

M7111-5059 Netflix Proxy Error Detected
  • Use a different VPN


checklist for netflix error codes

Troubleshooting Checklist for Netflix Errors

Before we dive into the depths to fix Netflix error codes, we should first perform a basic troubleshooting exercise. Maybe the error is just a small bug fixed by following a basic troubleshooting checklist. So, before you even go looking for more nuanced answers to your problems, follow along with this checklist:

 1. Try Netflix on a Computer: sometimes the problem you’re experiencing is due to Netflix connectivity on a device other than a PC. If you connect Netflix on your PC and see a ‘Netflix site error’, it means the Netflix service is down and you’ll just have to wait for it to work again. This rarely ever takes more than a few minutes.


2. Verify that the network you’re on doesn’t restrict streaming: oftentimes, schools, hotels, public Wi-Fi booths restrict streaming because of too many users being connected. In this case, you can ask the network administrator of their policies. In such circumstances using a VPN can unblock Netflix as well (internal link to best VPNs for Netflix) (definitely worth a try!).

3. Check your internet speed: Your internet connection speed can be checked here (backlink to Netflix requires 0.5 Mbps download speed to stream the lowest quality video at 240p. 3 Mbps for standard quality video streaming at 480p and 5 Mbps for high definition 1080p video quality.

4. Restart your devices: This is surely the most common one, but that doesn’t mean we leave it out. Simply, reboot your devices, not standby, but properly shut them down and restart them. This often helps with resetting your device and refreshes your network connection for optimum performance.

Frequently Asked Questions – FAQs

A 3Mbps connection works good with standard quality streaming (480-720p) for 1080p-4K you will need atleast a 5Mbps connection.

To check whether the servers are down visit It’s very user-friendly and you can even find out the exact regions where the servers aren’t working.

If you’re using Google Chrome then the App is better because Chrome restricts the streaming quality at 720p while the App goes on to provide 1080p and higher. if you’re using Windows its better to use the app or use Mozilla Firefox because that also supports 1080p video streaming.