Netflix Error Code U7353: What It Is And How To Fix It?

fix netflix error code u7353

Netflix is definitely amongst the most superior streaming services available. However, there are still a variety of errors that can disrupt your streaming. Ranging from network connection issues to backend problems with the Netflix client server, these Netflix error codes comes in all shapes and sizes. And can cause trouble playing Netflix. The good news is, most of these me are pretty easy to fix yourself.

The Netflix error code U7353 is usually found in Windows computer when you’re using the Netflix app and not Netflix on your internet browser.

How to Fix Netflix Error Code U7353 

Follow the troubleshooting steps below to fix your Netflix app and fix error U7353 on your windows computer:

solution 1 to fix error u7353

Restart Netflix App

Sometimes, all that’s required is a reboot of the app because it sets everything back to the default settings. A normal reboot is often not enough because the bug in your app will keep popping up. So you’ll have to go to advanced options to restart the app.

In order to Restart your app, follow the steps below to restart the Netflix app.

  • Hit Windows + R
  • Type ms-settings:appsfeatures in the dialog box that opens up
  • You’ll get to Apps & features menu in your Windows’ settings app
  • Select Netflix and go to Advanced options
  • Click Reset
  • Your app will now be re-installed
  • Sign in to your Netflix account
  • Check if Netflix is working now

solution 2 to fix error u7353 on netflix

Update Windows

This solution is relevant because sometimes a Windows update changes the configuration of the Windows Universal Windows Platform (UWP) app. The app is updated to sync with the newest version of Windows. If your Windows isn’t updated, you’ll get an error U7353 when trying to stream from the app.

Follow the steps below to access advanced options in your Windows and update your Windows successfully:

  • Hit Windows + R
  • Type ms-windows-store://home and this will take you to the Microsoft store
  • Choose Action
  • Go to Downloads and updates
  • Go to Get updates and select Netflix app
  • Then update the app
  • After its update, check to see if Netflix is working

solution 3 to fix error u7353 on netflix

Clear Netflix Cookies

Sometimes, the cookie data saved in your browser gets corrupted. You’ll need to simply clear all cookies and restart Netflix.

Follow the steps below to clear cookies from your browser

solution 4 to fix u7353 error on netflix

Change your DNS server

Error U7353 can also occur because of problems with your DNS server specifically with your DNS cache. You’ll have to check if that’s the case by using an alternate DNS server. Using an alternate server helps refresh your DNS resolver cache memory and can definitely help in getting rid of the error.

  • Hit Windows + R
  • In the dialog box type ncpa.cpl
  • This will take you to Network Connections
  • Click on Network Connections and go to Properties
  • Double click Internet Protocol Version 4 (TCP/IPv4)
  • Change your DNS address to 8.8.8
  • Select OK
  • Restart Netflix
  • Check if Netflix is working

What Causes Netflix Error U7353

Error U7353 happens because your windows data is either corrupted or there is an information mismatch between Netflix servers and your Windows. Sometimes the problem is resolved simply by refreshing your Netflix app.

Below are some possible causes of Error U7353

  • Netflix Microsoft Bug: Sometimes there a bug that prevents syncing between your Netflix app and the Microsoft Store version installed in your computer.
  • Corrupted Data: The error U7353 can also occur sometimes because your Netflix data is corrupted. If this is the case, you’ll have to simply re-install the app.
  • DNS Address Mismatch: This happens when your app’s DNS addresses don’t match with the DNS address of your internet service provider. The can happen if your DNS cache is corrupted.


After following through with all these troubleshooting steps, you should be able to fix Netflix error code U7353. And have no trouble playing Netflix!

Happy Streaming!

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