Nothing is as annoying as settling down to stream Netflix and binge on your favorite show, when an error message popping up on Netflix. Adding salt to injury, they even provide the specific Netflix error codes, like what good are they to me when I can’t watch my favorite show.
But they are useful. It’s fairly easy to find ways and solutions to most Netflix error codes, provided you know their specific codes.
We’ll help you navigate the rough waters of Netflix errors, and find a working solution to fix Netflix error codes. Amongst the most commonly occurring ones are M7353, M7111, F7701, and NW 2-5.
What Are The Most Common Netflix Error Codes
Here is the list of most common Netflix error codes encountered while Netflix streaming.
Netflix Error Code NW 2-5
The Netflix error code NW 2-5 error occurs with the following message
“Netflix has encountered an error. Retrying in X seconds.”
This error message shows that there is a problem with the internet connection on your device.
In order to fix Netflix Error Code NW 2-5, you’ll have to troubleshoot your internet connectivity. It might be a good idea to first try a different internet connection because that might just solve the issue. If it doesn’t, you’ll have to restart your router and check your internet connection. If the problem persists you might have to improve the Wi-Fi signal in your home, or easier still, move closer to your Wi-Fi router, or move the router closer to you! If you still can’t make it work, maybe it’s time to get an ethernet cable from your router to your laptop. You might even want to try a different wi fi network.
Most of the Netflix error codes beginning with ‘NW’ hint towards a network error in your home. This includes Netflix error code NW-2-5, NW 3-6, NW-1-9.
Netflix Error Code M7111-5059
The error code M7111-5059 or M7111-1331-5059 occurs with the following message:
“You seem to be using an unblocker or proxy. Please turn off any of these services and try again.”
This error usually shows up when you’re using a VPN, short for virtual private network, or proxy server to access Netflix content. The easiest way around this is to switch your VPN server. If that doesn’t work, you’ll have to shift to a more reliable VPN that still works with Netflix in 2021 like ExpressVPN.
Netflix Error Code M7353 5101
This error occurs due to a problem with your browser extensions. This happens only if you’re using an internet browser to stream Netflix instead of the Netflix app on your computer.
The error can easily be fixed by disabling your browser extensions, swtiching to a different browser such as Firefox or Safari, or switching to the Netflix app for streaming.
Read more: How to Fix Netflix Error Code M7353 5101
Netflix Error Code M7363 1260 00000026
The Netflix error code M7363 1260 00000026, usually occurs when there’s a problem with your browser if you’re trying to stream Netflix from it’s website.
The most common reasons can be a problem with your cache memory or an outdated browser.
Read more: Netflix Error Code M7363 1260 00000026: What it is and How to Fix it?
Netflix Error Code U7361 1253 C00D6D79
This error is usually accompanied by the message:
“We’re having trouble playing this title right now. Please try again later or select a different title.”
This error usually occurs on Windows 10 while using the Netflix app. And indicates your Windows need to be updated. Another common cause of this is a problem with your UWS module in Windows.
You can find steps to fix Netflix error code U7361 1253 C00D6D79 here.
Read more: Netflix Error Code U7361: What it is and How to Fix it?
Netflix Error Code UI-800-3
The Netflix UI-800-3 error code shows up with a message reading:
“Couldn’t connect to Netflix. Please try again or restart your home network and a streaming device.”
This error shows that the cached app data on your device is corrupted, or inaccessible by the Netflix app. The simplest solution to fix Netflix Error Code UI-800-3 and restore Netflix streaming, you’ll have to clear your cache, or uninstalling and reinstalling Netflix on your device.
Follow these 4 steps to get rid of this one:
- Restart Device
- Sign-out and sign in to your Netflix app
- Clear Netflix app data and cache
- Delete and re-install Netflix application
Netflix Error Code AVF11800
The Netflix Error Code AVF 11800 is amongst the most common Netflix errors that are encountered by iOS users, on all iOS devices including iPhone, iPad, and Apple TV. This error is limited to only iPhone, iPad, iPod touch, and Apple TV users.
The error AVF 11800 is usually seen with this message:
“A problem occurred while playing this item. Try again later, or select a different item. Go to www.netflix.com/support for more information.”
“Cannot play title. Please try again later.”
The error coded AVF 11800 is usually triggered when the Netflix data stored on your device needs to be refreshed. This data includes downloaded titles and/or user information. However, the error mainly arises due to issues in the downloaded titles in your Netflix app.
Read more: Netflix Error Code AVF11800: What it is and How to Fix it?
Netflix Error Code F7053
the Netflix error code F7053 1803 is experienced only by Firefox users. The error occurs on both Windows and Mac systems.
The message along with the error reads:
“Sorry, we’re having trouble with your request. Please reload the page and try again.”
This error occurs mainly due to private browsing or because of a problem with your cookie settings in your browser. Try using Firefox without private browsing, turn off any VPN you’re using and enable cookies in your browser.
Read more: Netflix Error Code F7053: What it is and How to Fix it?
Netflix Error Code F7701
The error F7701 is one that exists only on Firefox Browser for specifically Windows and Mac users.
The error message reads:
“Pardon the interruption. We’re having trouble playing Netflix. Please make sure you’re using the latest version of Firefox and try again.”
This error occurs usually because of a problem with your Content Decryption Module. Read here about how to fix Netflix error code F7701.
Netflix Error Code -14
The error coded -14 comes with the message reading
“Sorry, we could not reach the Netflix service. (-14).”
This error occurs when you have a connectivity issue with your network. In order to fix this, you’ll have to check if your internet connection is working fine. You may even have to consult with your Internet service provider for any issues on the back end.
Read more about How to Fix Netflix Error Code -14.
Netflix Error Code UI-113
The UI-113 show up with a message that reads
“We’re having a problem starting Netflix.”
The UI-113 simply means that the stored Netflix data on your device is either inaccessible or corrupted. Or sometimes, the problem isn’t with your home network but with the Netflix server. You can check if there’s a problem with Netflix at downdetector.com.
Following these steps should get rid of the UI-113 error on your device:
- Verify that Netflix is working on your internet by visiting Netflix.com on a computer.
- Restart your device (smartphone, smart TV, PS4, etc.)
- Sign-out of your Netflix account
- Restart your internet connection
- Clear your app data
- Sign-in to Netflix again
Netflix Error Code 100
This problem comes with the message:
“Sorry we could not reach the Netflix service (-100)”
This error happens when the Netflix app data on your device is corrupted or inaccessible. But this one is particular to Amazon Fire TV, Amazon Fire Stick, and Smart TVs.
The simplest solution to fix Netflix Error Code 100 is to restore your device to its default settings. However, be careful with this because it will reset your device to its original state and you’ll have to install all other apps you had before.
Similar error codes to this: Error 1001, Error 10023-5009.
Netflix Error Code Ui3012
The error code appears with the message:
“There was an unexpected error” or something like “Whoops…something went wrong”.
The error Ui3012 again is related to an issue with your connectivity. Most common causes of this is a problem with your Wi-Fi network. The simplest solution is to check if your Wi-Fi is connected or working fine.
If a simple reboot of your Wi-Fi didn’t work, read more about how to fix Netflix error code Ui3012 here.
Netflix Error Code H7361-1253-80070006
This error comes with the message:
“Oops, something went wrong. An unexpected error has occurred. Please reload the page and try again.”
This code appears when there is a problem with your browser. The simplest solution to this would be to update your browser, or easier still, uninstall and reinstall your browser. Another possible solution to this would be disabling browser extensions on your computer.
However, if you’re using Internet Explorer, adding Netflix to a trusted site will remove this error.
Follow these steps if you’re using Netflix on Internet Explorer:
- After opening Internet Explorer, click on Tools.
- Choose Internet Options > Security > Trusted Sites > Sites
- Uncheck “Requires server verification”.
- Click ‘Add this website to the zone’ and type www.netflix.com
- Click Add
- Click Close
Netflix Error Code S7111-1101
This error comes with the message:
“Whoops, something went wrong… Unexpected error. Please reload the page and try again.”
The S7111 error is specific to cookie problems on Mac PCs. Variations of S7111 include S7111-1101, S7111-1957-205040, S7111-1957-205002.
The simplest way to fix Netflix error code S7111, is to clear your cookies at Netflix.com/clearcookies
If that doesn’t work, you’ll have to follow the following steps:
- Open Safari
- Click on the menu in the top left
- Go to Preferences > Privacy > Cookies and website data
- Click on Details
- Search Netflix
- Select Remove > Remove Now
- Restart Safari
Some exceptions to the S7111 are the S7111-1331-5005, which happens when your payment method needs to be updated. The S7111-1331-5059 occurs when you’re using a VPN that is blocked by Netflix.
Netflix Incognito Mode Error
This error only occurs when you’re browsing in incognito mode. The code assigned to the incognito error is M7999.
Along with the error code, the message appears:
“Whoops, something went wrong. Incognito Mode Error. Your browser appears to be in Incognito Mode. Please turn off Incognito mode and try again.”
To fix this, you’ll simply have to exit incognito mode in your browser and try streaming Netflix again.
For a more detailed step wise solution, visit: Netflix incognito mode error: What it is and How to Fix it?
Netflix Error Code 0013
The 0013 comes with the following message:
“Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).”
The Netflix error code 0013 occurs when there is a problem with Netflix data on any of your Android devices. To get rid of this error, you’ll have to clear the Netflix app data from your device and reinstall the Netflix app.
In cases, when clearing the app data and reinstalling Netflix doesn’t work, there may be a problem with your device and you’ll have to (sadly) change your device.
Netflix Error Code U7353
The error code U7353 is specific to the Netflix app on your Windows. This means you will only encounter it if you’re using Netflix app on your Windows PC. The most common reason for this are corrupted Netflix app data or a Netflix Microsoft bug.
You’ll have to restart Netflix app, and if it doesn’t solve the issue, check for updates on your Windows. Read more about How to Fix Netflix Error Code U7353.
Netflix Error Code 10008
The Netflix error code 10008 occurs with the following message:
“A problem occurred while playing this item. Please try again or select a different item.”
This code is usually associated with network issues on Apple devices.
A simple way to get rid of this one is to restart your Apple device, sign out of Netflix, and sign back in.
Lesser-Known Netflix Error Codes With Solutions
Here are some lesser-known Netflix Error Codes (with solutions of course) that you may come across.
Netflix Error Code 0041
The Netflix error 0041 is related to a device or connectivity issue.
To solve this one, you need to clear your app data and restart your device. You should also restart your Wi-Fi router. If this doesn’t solve the problem, it might be time to check with your internet service provider for any issues with their servers.
Error codes with similar solutions are: Error tvq-st-120, Error AIP-704, Error UI-400, Error 12001, Error 5403, Error 11853, Error 1011, Error 1012, Error 1016, Error -11800
Netflix Error Code TVQ-PB-101
The error code tvq-pb-101 occurs when there is a problem with the temporary data stored on your device which is preventing Netflix from streaming.
The error comes with the following message:
“We’re having trouble playing this title right now. Please try again later or select a different title.”
To fix this, you’ll have to check if you device is updated or not, reboot your device, and clear any stored cache memory.
Read more: Netflix Error Code TVQ-PB-101: What it is and How to Fix it?
Netflix Error Code TVQ-ST-131
The error code tvq-st-131 is connectivity error that prevents users from connecting to the Netflix servers.
The error usually appears with the following message:
“Couldn’t connect to Netflix. Please try again or restart your home network and streaming device. For more information, visit help.netflix.com.”
This usually happens if Netflix service is down, which happens rarely. Another reason is your account isn’t properly signed in or you can have a problem with your DNS server. Read more about how to fix Netflix error code tvq-st-131.
Netflix Error Code 7034
The reason for this code is unknown and you’ll have to perform the basic troubleshooting checklist provided at the beginning. If the problem persists, you’ll have to contact Netflix Customer Support.
Error codes similar to this one is: 1004
Netflix Error Code AIP-705
This error code appears when you have a device or connectivity issue. The simplest way to fix Netflix error code AIP-705 is to sign out of Netflix and restart your device.
Similar error to this: 0041
Netflix Error Code NQM.407
This error occurs on Android devices when there is a problem with your payment processing.
The simplest way to sort this out is to check your payment method, and if that looks good, then you’ll have to contact your bank or the Netflix Customer Support.
Netflix Error Code NQL.2303
This error code shows up when there is an issue with your Android device. It indicates that your device is not able to download Netflix data.
The easiest way to get rid of this is to perform the basic troubleshooting steps and if they don’t work you can clear app data or restart your device. In a worst-case scenario, you’ll just have to watch Netflix on your computer or laptop.
Netflix Error Code TVP-832
The Error TVP-832 generally occurs when there’s a connectivity issue with your internet. You can follow the steps below to get rid of this error. If these steps don’t fix the problem – you might want to check with your internet service provider for any issues in internet connectivity on their end.
- Restart your device
- Sign-out of Netflix then sign-in
- Check your internet connection and restart the router
- Change your settings back to default
Similar error to this is: NW-2-5
Netflix Error Code U7111-5070
This error occurs when there is an issue with your age and the age limit on the content you’re trying to access. To solve this, you’ll just have to visit netflix.com/verifyage and set the required age bracket you want.
Netflix Error Code UI-120
This error indicates a communication issue between your device and Netflix servers.
To resolve this, you’ll have to restart your device and if that doesn’t work, you’ll have to contact your device manufacturer.
Summary
Here’s a recap of all the error codes discussed in this ultimate Netflix error troubleshooting guide!
|
Specific Netflix Error Code |
Causes |
· Fixes |
|
Issues with Device |
||
| 0041, tvq-st-120, AIP-704, AIP-705, UI-400, 12001, 5403, 11853, 1011, 1012, 1016, -11800 | Issues with your device (Smart TV, Xbox, PS4)
Connectivity to Netflix |
|
| 100, 1001, 10023-5009 | Issues usually experienced by Apple users |
|
| 7034, 1004 | Unknown causes, (usually attributed to Netflix algorithm update updates) | Check with Customer Support |
|
Issues Faced by Android Users |
||
| NQL.2303 | Android device connectivity problem |
|
| NQM.407 | The android device payment issue |
|
|
Internet Browser Issues |
||
| S7111-1957-2050002 | Safari Browser Problem |
|
| S7111-11101 | Netflix stored cookies corrupted |
|
|
Internet Connectivity Issues |
||
| TVP-832, NW-2-5 | Unstable Network Connection |
|
|
Netflix Proxy Error |
||
| M7111-5059 | Netflix Proxy Error Detected |
|
Troubleshooting Checklist for Netflix Errors
Before we dive into the depths to fix Netflix error codes, we should first perform a basic troubleshooting exercise. Maybe the error is just a small bug fixed by following a basic troubleshooting checklist. So, before you even go looking for more nuanced answers to your problems, follow along with this checklist:
1. Try Netflix on a Computer: sometimes the problem you’re experiencing is due to Netflix connectivity on a device other than a PC. If you connect Netflix on your PC and see a ‘Netflix site error’, it means the Netflix service is down and you’ll just have to wait for it to work again. This rarely ever takes more than a few minutes.
2. Verify that the network you’re on doesn’t restrict streaming: oftentimes, schools, hotels, public Wi-Fi booths restrict streaming because of too many users being connected. In this case, you can ask the network administrator of their policies. In such circumstances using a VPN can unblock Netflix as well (internal link to best VPNs for Netflix) (definitely worth a try!).
3. Check your internet speed: Your internet connection speed can be checked here (backlink to speedof.me). Netflix requires 0.5 Mbps download speed to stream the lowest quality video at 240p. 3 Mbps for standard quality video streaming at 480p and 5 Mbps for high definition 1080p video quality.
4. Restart your devices: This is surely the most common one, but that doesn’t mean we leave it out. Simply, reboot your devices, not standby, but properly shut them down and restart them. This often helps with resetting your device and refreshes your network connection for optimum performance.
